ON-HOLD MESSAGING SERVICES
EDUCATE & ENTERTAIN CALLERS
ENHANCE YOUR IMAGE
Make the most of on hold wait times, engage clients, reduce hang-up rates and communicate your message in a powerful, entertaining way.
Professionally scripted and recorded messages can help increase sales and keep your customers hanging on the line. Promote special offers and deals, educate listeners about products & services, provide customers with interesting & useful information! Easy to install and easy to manage, audio marketing is an impactful marketing solution that fits any budget and can easily communicate valuable messages to your customers.
A Few Facts About ADTEL On-Hold Messaging
Survey results found that 88% of callers preferred hearing on hold messages to other hold options such as silence or beeps. – MaxiMarketing
Recent surveys reported that the absence of sound or music during hold time results in an astonishing 60% caller hang up rate within the first 60 seconds. – Inbound/Outbound
Callers stay on the line 25% longer
Callers stay on the line up to 25% longer when provided with on hold messaging versus ‘dead air’ or background music and up to 17% longer than the radio. – Infomax Inc.
20% Made purchases based on an
Roughly 20% of people surveyed have made purchases based on an on hold offer they heard while waiting on hold. – MaxiMarketing
Why Adtel On-Hold Messaging?
ADTEL’s talented team of professionals gives your company the distinctive voice it needs to help you connect with your customers and stand out from competitors. Opportunity rings when ADTEL’s On Hold Messages are at work for you.
ADTEL messages transform the on-hold button from a standard telephone feature into a business information resource. “Hold time” becomes productive for both your business and your callers. Why waste time with “dead air” or a radio station selling everyone else’s business when you have a captive audience?
Your clients can’t remember everything you do. Hold time is the perfect time to cross-promote ALL the products and services you have to offer! Promote add-ons, additional services, special features, promotions, new products and specials while Customers wait on-hold.
Enhance your company’s image with a professional presentation and a powerful branding tool. Reinforce your brand with custom messages and background music. Relate the level of experience of your staff, reinforcing your company and brand.
Motivate your customers to act! Inquire about a new product, referral programs, ask about bundled discounts, etc. A simple call-to-action can make all the difference in creating a sale.
One of the top reasons for calling a company is to learn business hours. Eliminate your employee’s time to handle FAQ with On-Hold Messaging.
Your On-Hold Messaging and Music is the first impression to your callers. Make it memorable and build trust with professionally developed on-hold messages and music.
Thank your callers for holding and assure them that someone will be with them soon, keeping them from hanging up
Connect With Your Audience
GETTING STARTED IS EASY!
Our experts will help you decide on a program best suited to your particular business & desired marketing goals.
Send us some information about your business and our talented team of creative writers will take care of the rest. Your professionally written script will be sent to you for final approval.
Your professionally written script will be expertly voiced & mixed with fully licensed music – produced with broadcast quality recording techniques.
Your custom audio production will be sent to your location pre-loaded onto digital playback machine, ready to hook up to your phone system.